FAQ

Shipping & Delivery

What are your shipping options for the U.S.? We offer three flexible shipping methods to ensure your new shoes arrive when you need them:

  • Express Shipping (3-6 business days): $20.00 – Perfect for those who can't wait to start their journey.

  • Standard Shipping (7-14 business days): $10.00 – Our reliable and affordable option.

  • Free Shipping (7-14 business days): $0.00 – Available on eligible orders to help you save more.

When will my order ship? Most orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number so you can follow your shoes every step of the way.

Sizing & Fit

How do I know my size? We follow standard U.S. sizing. We recommend checking our Size Guide (linked on each product page) to find your perfect fit. If you are between sizes, we generally suggest sizing up for maximum comfort.

Returns & Exchanges

What is your return policy? We want you to love your AquaLinenin shoes! If they aren't the perfect fit, you can return or exchange unworn items in their original packaging within 30 days of delivery.